Course 2009-2010 a.y.

8489 - OPERATION MANAGEMENT LAB


MM-LS - AFC-LS - CLAPI-LS - CLEFIN-LS - CLELI-LS - DES-LS - CLG-LS - M-LS - IM-LS - ACME-LS - EMIT-LS

Department of Management

Course taught in English

Go to class group/s: 31
MM-LS (6 credits - I sem. - AI) - AFC-LS (6 credits - I sem. - AI) - CLAPI-LS (6 credits - I sem. - AI) - CLEFIN-LS (6 credits - I sem. - AI) - CLELI-LS (6 credits - I sem. - AI) - DES-LS (6 credits - I sem. - AI) - CLG-LS (6 credits - I sem. - AI) - M-LS (6 credits - I sem. - AI) - IM-LS (6 credits - I sem. - AI) - ACME-LS (6 credits - I sem. - AI) - EMIT-LS (6 credits - I sem. - AI)
Course Director:
ALBERTO GRANDO

Classes: 31 (I sem.)
Instructors:
Class 31: ALBERTO GRANDO



Course Objectives

Due to the higher and higher level of competitiveness that many industries are facing in the latest years, manufacturing and service companies need to understand how to design their operations so as to improve simultaneously efficiency and effectiveness through the implementation of best practices.
This course illustrates how to design, manage and improve operations. It is characterized by the adoption of an experiential learning approach, through a Lab in which case studies, business games and simulations are intensively used. This teaching methodology lets the participant directly implement practices and tools learned in class, developing problem setting and problem solving skills, as well as group working ones. Namely, thanks to the use of simulation tools, participants live a realistic experience of the problems affecting production systems. They can also appreciate the benefits that can be gained through the introduction of up-to-date managerial practices, which they have to implement during simulations and business games. This teaching methodology, heavily based on interaction and class participation, aims at providing students with a deep insight of the main problems and solutions peculiar of operations management through a learning experience that reproduces real life situations.


Course Content Summary

  • Strategy, Operations and Global Competitiveness
  • Process Planning and Design
  • Capacity and Location Planning
  • Production Planning
  • Inventory Management
  • Lean Production
  • Supply Chain Management

Detailed Description of Assessment Methods

Attending Students
The final evaluation is given pondering the result of the team works and of the individual result in a final written exam

Non Attending Students 
Written exam


Textbooks

Attending students

  • J.R. MEREDITH, S.M. SHAFER, Operations Management for MBAs, John Wiley & Sons, 2007 (only the chapters indicated during classes and quoted in the detailed syllabus)

Non attending students

  • J.R. MEREDITH, S.M. SHAFER, Operations Management for MBAs, John Wiley & Sons, 2007
Exam textbooks & Online Articles (check availability at the Library)
Last change 22/04/2009 17:37