8466 - IT CONSULTING
MM-LS - AFC-LS - CLAPI-LS - CLEFIN-LS - CLELI-LS - DES-LS - CLG-LS - M-LS - IM-LS - ACME-LS - EMIT-LS
Course taught in English
Go to class group/s: 31
The management consulting field is dominated by IT services. This course provides a framework for managing IT consulting projects assuming either the perspective of the service provider (the IT Consulting firm) and the client. Understanding what IT consulting ultimately is requires a focusing on what are the tools used by these organizations, their models and service approaches: business processes redesign, information system design, ERP implementation, change management, outsourcing. The learning experience will include training on process design tools like Aris and Sap, two of the leading software platforms in businesses.
- Professional service firm management: definitions and characteristics
- The role of IT services in the service economy: a global outlook of a global industry
- Preparing / answering to a Request for Proposal from a major client
- Business process redesign tools: an organizational perspective with the Aris platform
- Feasibility studies, business requirements and outsourcing
- ERP Implementation
Gli studenti saranno valutati sulla base dei risultati di un esame scritto e di un lavoro di gruppo.
Non sono previste prove intermedie.
Per i non frequentanti
Esame scritto. L'esame verterà sui due libri di testo.
Non sono previste prove intermedie.
- Avison D., Fitzgerald G. (2007), Information System Development, McGraw Hill, 4th edition
Per i non frequentanti
- Dangerous Enthusiasms: E-government, Computer Failure and Information Systems Development by Tony Dale and Shaun Goldfinch, 2006
- Avison D., Fitzgerald G. (2007), Information System Development, McGraw Hill, 4th edition