Guides to the university

To manage their academic careers, each student can use the following tools:

• personal credentials to access University services;
• yoU@B student Diary;
• Punto Blu;
• Email account;
• Microsoft365 applications;
• Access to ChatGPT Edu;
• Personalized ID card with photo.
• European Student Card

All students are equipped with credentials allowing them to access the network and the University IT services.

The credentials are:

• UserID: as a general rule, this is the student ID number assigned to the first academic career at Bocconi;
• Passphrase: this is the password initially used for the initial enrollment procedure online.

Using the credentials allows access to:

• yoU@B Student Diary - desktop version (youatb.unibocconi.it);
• yoU@B Pro mobile app;
• Bocconi email account (outlook.unibocconi.it);
• Microsoft365 applications (office.unibocconi.it);
• Wi-Fi Network (bocconi-studenti);
• e-learning (blackboard.unibocconi.it);
• Library;
• ChatGPT Edu.

Bocconi users are strongly urged to:

• keep their credentials secret. They are strictly personal, show them to no one;
• change the Bocconi passphrase on a regular basis for security reasons;
• choose a sufficiently complex passphrase that is difficult to guess;
• not use another Bocconi user's credentials;
• activate two-factor authentication.

Changing the passphrase

The passphrase can be changed through:

• yoU@B student Diary (youatb.unibocconi.it);
• Self Service Password Reset (sspr.unibocconi.it).

Students are encouraged to enter their alternate contact information (phone number, personal email address) in SSPR, which can subsequently be used to activate the recovery procedure in case of a forgotten passphrase.

Passphrase recovery

The passphrase for accessing the online services can be retrieved by using the Self Service Passphrase Reset function available in the yoU@B Diary login screen. An ID code can also be sent to the student’s email address or mobile phone number (in this case, only if contact information has already been entered).

Compromised access credentials

Compromise of login credentials is the most common vector for cybersecurity attacks. This intrusion occurs mostly through techniques called phishing which consist in sending the user messages that seem to be authentic mails from an institutional site or from an acquaintance. Instead, they induce the user to click on links that lead to sites purpose-built for stealing passwords.

Once the credentials have been stolen, the student's email address and identity could be used to conduct illegal activities that could cause damage to the University or to third parties.

Students must be aware of these risks and other social engineering techniques aimed at identity theft and, in case of suspicion, they should contact the Bocconi Security Operation Center without delay at soc@unibocconi.it for verification of the incident.

The yoU@B student Diary is a reserved area online available to all Bocconi students. Through yoU@B, students can receive information from the University, use online services dedicated to teaching, administer some activities in their academic careers, check dates, times and rooms for both exams and graduation sessions, check class timetables and so on.

The yoU@B student Diary is available in both English and Italian. Students can change the language of the yoU@B content at any time.

Students can consult the student Diary in two ways:

• Desktop version (which is the full and complete version of the yoU@B);
• Mobile app yoU@B Pro (which includes only some of the main functions).

Please note that the desktop mode is the most complete version of the yoU@B student diary. Students should therefore consult this version of the student diary on a regular basis.

The desktop version is the full and complete version of the yoU@B student Diary and it should therefore be consulted frequently.

The yoU@B includes:

• a homepage displaying the widgets with communication from the various University services;
• a list of menus including, under each item, all functions available to students for administering one’s academic career.

In addition to the widgets of the various University services, the homepage includes:

• Notices: for messages from the Academic Services and other University services;
• To do list: in addition to all main notifications referring to some student requirements, this includes also the Teaching widget, where up-to-date information regarding lectures is published;
• ‘Your student ID Card’: widget through which the card can be deactivated/reactivated for services on campus in case of card loss, a replacement can be requested or a temporary QR Code pass can be printed;
• Exams: includes the list of exam registrations completed by the student and a section with the exam breakdown of students in classrooms for the exam date;
• Sign-up for various activities: to sign up for extracurricular activities; this function can be viewed only if activities have been scheduled for the student;
• Blackboard: to access to the University e-learning platform.

Menu items include:

• B in Touch (>Home): a tool which must be used to contact some University services. It includes FAQs (Frequently Asked Questions) organized by topic and subject. Through the procedure, students can forward their request to the appropriate office depending on the selected topic;
• Punto Blu: function that students can use to complete some of the most important administrative activities;
• Teaching: including the main procedures supporting teaching (e.g. B-clicker, Blackboard, Attendance register); 
• Registration exam session (>exam sessions): to register for exams;
• Class timetable: to check the class timetable, by date or by code;
• Check Faculty office hours (>Faculty Office hours);
• Certificates: to access the cert@B procedure to submit a certification request, or to access the 'self-declarations' printing function;
• Events: the home page of this menu item includes widgets dedicated to all scheduled Bocconi events organized by the University and by students, sporting and cultural associations;
• Utilities: one of the functions available here is the 'Update your profile' section, which allows students to update their personal profile and change their password.

In addition, during the year and/or for special categories of students, specific functions, procedures and information may be available, such as:

• registration for modules for courses in which they are required;
• recognition procedure for exams taken abroad;
• ECDL exam enrollment and/or registration of ECDL;
• signing up for supplementary activities;
• useful information for assignment of the final paper (students enrolled in the last year of their cycle).

How to access yoU@B

The yoU@B student Diary can be accessed from the homepage of the Bocconi website at www.unibocconi.eu/ or https://youatb.unibocconi.it. Users must log in and enter their access credentials.

It is important to note that yoU@B, along with the Bocconi email account and B in Touch, is the University's main communication tool used for student communication. Therefore, students are kindly asked to frequently check the messages received.

The yoU@B student Diary is also available in a mobile version, offering students quick and easy access to the most important content that is also available in the desktop version.

Because some content and functions may not be available in the mobile version, the desktop version of the yoU@B student Diary should be accessed frequently.

Students can download the yoU@B Pro application, available free of charge for iOS and Android devices.
 

After downloading the app on their device, students can log in to access some of the most important functions also available in the desktop version of the yoU@B student Diary, including:
 

• CALENDAR: to view personalized class schedule, exam timetables and teaching deadlines; through this function you can register your attendance in class (Attendance) via the Check-in function and register and/or unsubscribe to exam appeals;
• MESSAGES: to read messages sent by the different University services;
• MY EXAMS: to view the room allocated for the exams and to view exam grades;
• B IN TOUCH: to check the FAQs on different topics and request information from the various University services;
• YOUR BOCCONI ID CARD: to deactivate/reactivate the card and generate a temporary QR Code pass;
• STUDY SEATS*: to book study seats located in Campus buildings and in the Library.

Other features include:

• EMAIL;
• Attendance register;
• Bocconi Sport

By enabling push notifications on the yoU@B Pro app, you can stay informed regarding deadlines for exam registration, get real time information when communications are available from various University services, etc.

The yoU@B Pro app is available in both Italian and English languages. To change the language in use, you need to:

• log in to the app;
• enter the ‘MyB’ section;
• click on ‘Update profile’; 
• select the desired language from the drop-down menu (in the upper right corner).

 IMPORTANT: students are required to make regular updates to the application in order to ensure its proper functioning.

The Punto Blu function, which can be accessed from the yoU@B Diary, allows students to carry out some administrative activities regarding their student academic career, e.g. printing the unofficial academic transcript which is the document that contains student's personal details and all the course listed in the program structure. The transcript is subsequently updated with the dates and marks of exams passed and includes the single grades of courses subdivided in modules (if included in the program structure) valid exclusively at the University for rankings such as ISU scholarships, Exchange programs etc.
Students can access Punto Blu only after they have completed the complete initial enrollment procedure.

Punto Blu functions are available both in English and in Italian and can be viewed by students in accordance with the language version set in the yoU@B student Diary.

To access Punto Blu functions, students must:

• access the yoU@B Student Diary;
• click on 'Punto Blu' from the Diary homepage.

All currently enrolled students are given a Bocconi email account. Students can use this account free of charge. 
First-year students are automatically assigned an email address upon enrollment.

The email can be accessed either at outlook.unibocconi.it or from the yoU@B student Diary by entering the access credentials.

The Bocconi students email address is composed of: the student ID number@studbocconi.it.
Students are also automatically assigned an alias address on the basis of possible combinations of first name and surname, to help them use their Bocconi email accounts.

For more information
Technology Support for students
email: helpmail@studbocconi.it

The Bocconi email account, along with the yoU@B student Diary and the B in Touch procedure, is the preferred channel to communicate to students; for this reason, students are recommended to check their email account to read messages sent by the University.

Once students have received a Bocconi email account, they must use it along with B in Touch for any communications to the University.

The University does not answer communications sent from private email addresses.

As part of a two-year collaboration agreement with OpenAI, students are provided with an account to use ChatGPT Edu, a version of ChatGPT specifically developed for universities, free of charge. 

To activate the account, upon receiving an invitation email from OpenAI, the student must log in by entering:

• their Bocconi email address (studentID@studbocconi.it);
• their passphrase used to access university services.

The ChatGPT account may be used by students throughout their academic career, exclusively for educational activities allowed by the instructors of each course.The account will be deactivated towards the end of the academic path.

The use of Generative AI is prohibited during both partial and general exams. Furthermore, it will not be possible to access ChatGPT when connected to the Bocconi-studenti Wi-Fi network during exam periods.

The personalized Bocconi photo ID card is an essential non-transferable personal document used:

• as proof of identity in the University;
• to sit exams;
• to access some University Buildings with controlled entry;
• to use IT rooms;
• to use the cafeteria;
• to use the Library and to borrow books;
• to use the MyPrint Service.

In addition, the student ID card is also enabled to be used for banking operations.

Once the card has been activated for banking operations, contracts and payment services will occur exclusively between the user and BPer Banca, without mediation by the University.

On their yoU@B Diary, students can find the ‘Your ID Card’ widget allowing them to manage the deactivation/reactivation of the card and request a replacement in case their card is lost/stolen. Specifically, they can:

• print a QR code daily pass* only valid to access University buildings;
• temporarily deactivate the Bocconi ID card - for security reasons and only with reference to services on campus;
• reactivate the Bocconi ID Card - only with reference to services on campus
• request a replacement card.

*The QR Code pass will allow access to campus buildings with controlled entry, but it will not grant rights to other Bocconi services (e.g. sitting exams, book loans at the Library, etc.).

In addition, issuance of a QR Code will automatically deactivate the forgotten/lost card. To use the forgotten student ID card again, students must enter the yoU@B Diary and click ‘Reactivate your ID card’ button.
If the card has been activated as a credit card, it can be blocked by following the procedure described in 'Theft and Loss of ID card'.
Because the student ID card is an identification document essential for campus activities, in case of a lost/stolen card, students must request a duplicate in accordance with what is described in 'Theft and Loss of ID card'.

If the personalized photo ID card has been lost, stolen, damaged or if the magnetic strip no longer works, you should immediately:
 

1. deactivate it using the “Your ID Card” widget. This will ensure that your card is not used improperly by third parties (e.g. to illegitimately take out book loans from the Library);
2. in addition, if the card has been activated for banking operations, you should immediately contact BPER Banca customer service to block the card at the phone number: +39 059.42.42 (also for international calls).

To issue a new Bocconi ID card:

• if the card is lost or stolen, a replacement fee is charged;
• if the magnetic strip no longer works or the card is damaged, a replacement is free of charge only upon submission of the damaged card when collecting the new one.

For details about the procedure for re-issuing the Bocconi ID card (students), see Requesting ID Card Replacement.

Only if the ID Card is lost or stolen can a request for a replacement be made from yoU@B through the “Your ID Card” widget.
In this case, a €26 fee will be charged for the issue of a new Bocconi ID card.
If a previously lost card is found after the replacement request has been made, it cannot be reactivated.

If the card is damaged or the magnetic strip is no longer working, the student should take the damaged card to the B in Touch Point so that it can be checked. In this case, there is no charge for a replacement. If the student does not submit the damaged card, however, the replacement fee will be charged.

The European Student Card, an initiative launched by the European Commission under the Erasmus+ Programme, provides a common European student identity and enables easier verification of the student status across Europe and it will be available for all Bocconi students starting from September 2026.

Once generated through the yoU@B Pro app, it provides a personal QR code that can be used to verify the enrollment status as a Bocconi student when requested by other universities or service providers across Europe, in order to access dedicated services.

To generate the European Student Card it is necessary to follow these steps:

1) Access the yoU@B Pro app from your mobile device;

2) Click on the “ID Card and Pass” menu;

3) Scroll down and click on the button that says “Generate your European Student Card”;

4) Read the information notice and then click on “Confirm and Proceed”;

5) A pop-up message will now appear, to complete the procedure click on “confirm”.

Once generated, the card will be stored in your yoU@B app, to retrieve it you’ll have to follow these steps:

1) Access the you@B app from your mobile device;

2) Click on the “ID Card and Pass” menu;

3) Scroll down under the European Student Card header and then click on “View Card”.

Each student must have a personal laptop computer, with the following minimum characteristics:

• Wi-Fi with at least IEEE 802.11ac standard (preferably IEEE 802.11.ax);
• integrated video camera and microphone;
• Windows 11 operating system or mac 12.0 (Monterey) or later

This computer should be taken to the classroom whenever required by faculty members. Due to the progressive innovations to teaching methods adopted, in fact, the use of computers could constitute an essential condition both to participate in the lectures of some courses and to take exams. For recommended hardware requirements: Current Students > Services > ICT > Wi-Fi Activation > Hardware Requirements.

Students can access the University Wi-Fi network "bocconi-studenti" by using their Bocconi access credentials. By accessing the Wi-Fi network, students implicitly accept the " Terms and Conditions of Use" available at Current Students > Services > ICT > Wi-Fi Activation >Terms and Conditions of Use.

In particular, for classroom exams held on student laptops, students may access exams exclusively by connecting to the bocconi-students Wi-Fi network using their Bocconi credentials (student ID number and password).

Bocconi University offers students a mobile print service, Ricoh MyPrint. This is a self-service system on campus allowing printing, photocopying and scanning via any device, including through a mobile application.

For detailed information on how to activate an account and how to use the service, the guide available in the yoU@B Diary Support & Assistance section should be consulted.