Course 2016-2017 a.y.

20499 - RETAIL BANK MANAGEMENT


CLMG - M - IM - MM - AFC - CLEFIN-FINANCE - CLELI - ACME - DES-ESS - EMIT - GIO

Department of Finance

Course taught in English

Supported by Banca Medionalum




Go to class group/s: 31
CLMG (6 credits - II sem. - OP  |  SECS-P/11) - M (6 credits - II sem. - OP  |  SECS-P/11) - IM (6 credits - II sem. - OP  |  SECS-P/11) - MM (6 credits - II sem. - OP  |  SECS-P/11) - AFC (6 credits - II sem. - OP  |  SECS-P/11) - CLEFIN-FINANCE (6 credits - II sem. - OP  |  SECS-P/11) - CLELI (6 credits - II sem. - OP  |  SECS-P/11) - ACME (6 credits - II sem. - OP  |  SECS-P/11) - DES-ESS (6 credits - II sem. - OP  |  12 credits SECS-P/11) - EMIT (6 credits - II sem. - OP  |  SECS-P/11) - GIO (6 credits - II sem. - OP  |  SECS-P/11)
Course Director:
ANNA EUGENIA OMARINI

Classes: 31 (II sem.)
Instructors:
Class 31: ANNA EUGENIA OMARINI



Course Objectives

The setting of the course is interdisciplinary, to take account of the different profiles relevant to manage the bank as a business services. Given that the course is focused on providing professional knowledge and effective tools. In pursuing these goals, we assume a dual perspective of analysis, namely:
- Those working within retail banks, and
- Those who, for various reasons, are called to collaborate with retail banks as external partners (consultants, technology vendors, and others).
In order to propose a close link between theory and practice, exposure to fundamental theoretical concepts will be supported by examples and business cases thanks to the presence of professionals from different institutions, such as banks, consulting firms and supervisory authorities. Each of them will bring their own particular perspective to the course.

Course Content Summary

The course consists of lectures and group assignments, which are an integral part of the program.
The course aims to achieve three levels of cognitive objectives:

1. Understanding the retail banking business in order to:
  • Define the main scope and content.
  • Recognize its core aspects relevant to the market and its development, with a particular focus on digital banking.
  • Outline the competition (incumbents versus fintech companies).
  • Outline market trends in Europe and other foreign markets.
2. Understanding how to manage a retail bank business effectively so as to:
  • Explore how the bank business models work.
  • Define its balance (economic and financial).
  • Outline the organization dimension and the main management levers.
3. Achieving an integrated vision of the retail banking business, taking account of the changes that are taking place at the regulatory, technological and consumer level. The main goals are to:
  • Define and understand the regulatory framework at both national and international level.
  • Understand the impact of the digital economy in the retail banking business.
  • Assess the evolution in the consumption of banking and financial services and its impacts over the business model.

Detailed Description of Assessment Methods

No partial exam is scheduled.
For attending students:
  • The exam is oral. The contents refer to the textbook and the material made available on the course website (teaching notes, lectures and slides), in addition to the evidence from the guest speakers, which will be an integral part of the course and therefore the final exam.

The final evaluation will take into account:

  • oral exam (50%)
  • work project (30%)
  • active class participation (20%).

There will be a formal presentation of the best work projects. And in addition, there will be a “company visit” to Banca Mediolanum (which is the Course donor). During the visit there will be a company presentation, and meetings with managers to evaluate the possibilities of internships within their organization.

For non-attending students:

  • The exam is oral. The contents refer to the textbook and the material made available on the course website (teaching notes and slides).  The final evaluation will be exclusively by oral examination and it will not be possible to integrate marks obtained in group work, which can only be carried out by attending students.

Textbooks

For attending and non-attending students:
  • A. Omarini,  Retail Banking. Business Transformation and Competitive Strategies for the Future, Palgrave MacMillan, 2015.
  • A set of articles and teaching notes available on the course website.
Exam textbooks & Online Articles (check availability at the Library)

Prerequisites

It is suggested that students have attended the basic course in Financial Markets and Institutions in order to fully exploit the value of the course.
Last change 08/04/2016 11:24