30772 - AI TOOLS FOR BUSINESS ANALYSIS
Department of Marketing
Course taught in English
KAI ZHU
Mission & Content Summary
MISSION
CONTENT SUMMARY
The course is organised around four connected macro-topics, each building directly toward the intended learning outcomes.
1. Foundations of AI-assisted work. What current AI assistants can and cannot do; setting up an AI working environment; the Read–Think–Act workflow for delegating real tasks; prompt engineering fundamentals (specificity, output-format control, iterative refinement); project-level configuration through structured instructions and reusable prompt libraries. (Supports: workflow design; prompt refinement.)
2. Data analysis and visualisation with platform data. Reading, inspecting, and cleaning real-world datasets (missing values, duplicates, formatting); aggregation and comparison across groups and over time; principles of chart design, storytelling, and dashboards; sentiment analysis and theme extraction from user-generated text; structured web research and fact-checking; experiment design, bias audits, and the distinction between correlation and causation. (Supports: quantitative and qualitative analysis; visualisation and report generation; critical evaluation of accuracy and bias.)
3. Computational social science applications. Digital platform economics (network effects, multi-sided markets, market concentration); AI and the future of work, including task-level automation exposure and labour-market implications; analysis of online discourse (sentiment, frames, stance, temporal dynamics); an integrative case study combining data, stakeholder context, and policy synthesis into a professional brief. (Supports: end-to-end analysis from problem formulation to actionable recommendations; translating results into strategic decisions.)
4. Advanced workflows and the professional toolkit. Designing reusable analytical capabilities (custom Skills); building automated research pipelines that combine multiple tools and data sources; coordinating parallel AI workflows on a single research question; study design, ethics, validation habits, AI disclosure, and assembling a personal toolkit for AI-augmented work that students can carry into internships and full-time roles. (Supports: workflow automation; professional communication; responsible AI use.)
Each macro-topic is delivered through short lectures, structured hands-on exercises, and a semester-long group project in which students apply the full workflow — from problem formulation through analysis, validation, and presentation — to a topic of their choice.
Intended Learning Outcomes (ILO)
KNOWLEDGE AND UNDERSTANDING
At the end of the course, students will be able to:
- Describe how modern AI assistants work, what they reliably do well, and where they fail (hallucination, absence of real-time data, limits of causal reasoning).
- Identify the components of an effective prompt and the principles of iterative refinement.
- Recognise the main classes of analytical tasks AI tools can support: data cleaning, aggregation, visualisation, text analysis, web research, and workflow automation.
- Explain how reusable AI capabilities — custom Skills, automated pipelines, multi-agent workflows — are structured and when each is appropriate.
- Outline the ethical, validation, and disclosure obligations that govern professional AI use.
APPLYING KNOWLEDGE AND UNDERSTANDING
At the end of the course, students will be able to:
- Clean, analyse, and visualise real quantitative and qualitative datasets with the support of AI tools.
- Conduct structured web research and fact-check AI-generated claims against primary sources.
- Critically evaluate AI outputs for accuracy, bias, and reliability, and refine prompts to improve performance.
- Build reusable analytical assets — custom Skills and automated pipelines — that scale individual productivity.
- Design AI-assisted workflows that take a business question from problem formulation to actionable recommendation.
Teaching methods
- Lectures
- Individual works / Assignments
- Collaborative Works / Assignments
DETAILS
☑ Face-to-face lectures
Each of the 18 content sessions opens with a lecture part introducing the concept, the relevant AI capability, and the business motivation, and closes with a synthesis recapping key takeaways and common pitfalls.
☑ Practical exercises / Lab work
The core of each content session is a hands-on exercise in which students use Claude Code on their own laptops to complete a realistic analytical task (cleaning a dataset, building a dashboard, drafting a policy brief, etc.). Exercises follow a progressive structure: guided, semi-guided, independent.
☑ Group assignments / Project work
A semester-long group project runs in parallel to the lectures, with dedicated project sessions for kickoff, mid-point checkpoint, and final presentations. Groups choose their own research question and deliver a final analysis and presentation.
Assessment methods
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ATTENDING STUDENTS
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Participation: 30%
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Engagement in class, completion of in-class exercises.
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Assignments and Project: 30%
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A set of individual or group assignments throughout the course.
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Final Exam: 40%
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Written exam on both conceptual knowledge and applied skills developed in the course.
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(Students need to more than 75% all sessions in person to be qualifed as attending students)
NOT ATTENDING STUDENTS
- Assignments and Project: 50%
Final individual project
- Final Exam: 50%
Written exam covering both conceptual knowledge and applied skills developed in the course.
Teaching materials
ATTENDING AND NOT ATTENDING STUDENTS
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Lecture slides and Jupyter notebooks prepared by the instructor.
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Selected academic papers, reports, and practitioner articles on AI and market research.
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Links and documentation for LLM / AI tools and APIs used in class.