Course 2025-2026 a.y.

20835 - CRITICAL THINKING AND COMPLEX DECISION MAKING SEMINAR

Cross-institutional study L. Bocconi - Politecnico Milano


Class timetable
Exam timetable

Course taught in English
Go to class group/s: 26
TS (2 credits - II sem. - OB  |  1 credits ING-IND/35  |  1 credits SECS-P/08)
Course Director:
GIANCARLO VECCHI

Classes: 26 (II sem.)
Instructors:
Class 26: GIANCARLO VECCHI


Suggested background knowledge

Considering the “seminar” format, the suggested background knowledge regards the policy-making processes that characterize pluralistic societies. In addition, to grasp the probability and statistical concepts covered in the second part of the course, students should have a basic understanding of probability theory (random variables, distributions, expectation, variance).

PREREQUISITES

This section must not be completed by faculty members, as any requirements in terms of preparatory courses will be indicated at a later date by the offices of the Academic Services, according to the prerequisites approved by School Councils.

Mission & Content Summary

MISSION

The course develops students’ understanding of the decision-making processes and the strategies to foster policy and programs innovation in pluralistic societies. The possibility to achieve, for example, sustainable development and fight environmental, economic and social challenges is linked to the ability to innovate. However, these challenges demand that decision-makers navigate uncertainty and complexity in an increasingly fast-paced changing world. Thus, the course aims to also equip students with a Theory-based framework, that emphasizes the importance of building, selecting, and testing theories before committing to actions, particularly in situations where historical data are unavailable or insufficient, so-called “low frequency, high impact decisions” in policy.

CONTENT SUMMARY

The seminar explores these challenges:

  • how to design decision-making processes that can overcome obstacles when introducing innovations to solve collective problems;
  • how to make strategic decisions in uncertain situations characterized by scarce information and high complexity.

To involve participants in a close-to-earth experience and support the debate, after a theoretical introduction, an educational digital game (P-Cube).

Following these objectives, the seminar will be divided into two parts.

In the first part, students will:

  • Receive a theoretical introduction, providing a framework for analyzing policy decision-making processes.
  • Apply this framework to real scenarios by engaging in missions within the P-Cube educational digital game.
  • Participate in a debriefing session to discuss the learning objectives of the P-Cube missions. 

 

In the second part of the course, students will explore the Theory-Based framework, emphasizing its practical relevance in tackling complex policymaking and business challenges. This section is structured as follows:

  1. Theoretical Foundations: students will examine the cognitive and perceptual foundations of strategic decisions, differentiating theory-based approaches from traditional methods. Key concepts such as attributes, models, and the theory development process will be introduced, along with experimental strategies to test theories. 
  2. Case Studies in Theory-Based Decisions: real world cases, including Stockholm’s congestion pricing and Singapore’s housing policies, will be analysed to illustrate how theories are developed, tested, and adapted in diverse strategic contexts.
  3. Integration and Application: students will engage in comparative case analysis and participate in a theory development workshop, applying the framework to strategic scenarios.  

Intended Learning Outcomes (ILO)

KNOWLEDGE AND UNDERSTANDING

At the end of the course student will be able to...
  • Understand the different models of policy decision-making, their key concepts, and the criticisms to the rational-comprehensive model. 
  • Analyze policy decision-making processes using specific theoretical frameworks, knowing how to assess whether and how a causal link can be established between two attributes of a problem. 
  • Apply a scientific approach to solving real-world problems.
  • Identify the strategies useful to cope with the complexity of decision-making processes and to overcome the barriers to policy innovations. 

APPLYING KNOWLEDGE AND UNDERSTANDING

At the end of the course student will be able to...
  • Recognize the characteristics of the real, empirical contexts in which policies are designed and decided. 
  • Understand the complexity of policy decision-making in the real world and why incremental solutions are in general the results of these processes.  
  • Select the strategies useful to overcome decisional stalemates and problems among actors in empirical decisional processes to reach non-incremental decisions. 
  • Develop well-founded, robust theories for a given problem, then test and compare them to identify the most effective course of action. 

Teaching methods

  • Lectures
  • Practical Exercises
  • Interaction/Gamification

DETAILS

  • Cases will be discussed to identify theoretical concepts from real-life situations and to introduce the missions of the digital serious game.
  • The missions of the educational digital game have the goal to introduce students to real-life situations and to apply theoretical concepts in these contexts. 
  • The participant will be asked to put him/herself in the shoes of a policy innovator who tries to steer a proposal through the complexities of public policy making. In this journey he/she will meet a large number of characters who in some cases will fight against innovation and in others will help. He/she will be confronted with a series of choices between different alternatives to complete the different missions.
  • The seminar aims to offer a learning experience that does not try to simplify the complexities of public policy making, nor to provide ready-to-use solutions to decisional problems. On the contrary it will stimulate the participants to analyze every single case and to derive first-hand experience of the different elements which compose the conceptual framework developed by literature and that represents the more realistic description of how public policies and innovative services come about. 

Assessment methods

  Continuous assessment Partial exams General exam
  • Written individual exam (traditional/online)
  x x
  • Active class participation (virtual, attendance)
x    

ATTENDING AND NOT ATTENDING STUDENTS

The seminar provides for in-person participation only.

Full attendance counts as a passed exam.

To be considered attending student you must attend at least 75% of the scheduled classes. Failing to do so will entail an integrative test or an exam

  • Partial attendance (between 50-74% of the hours) implies an integrative test.
  • Complete absence (-50% of the hours) implies an exam (closed-ended and open ended questions).
  • For students that need to do the test or the exam, me and prof. Pandey will provide the materials after the seminar.

Students will be required to form groups to discuss cases and participate in playing the missions of the education digital game P-Cube, including the debriefing phases.

Assessment of non-attending students is entirely based on an individual written test. The exam probes the student’s understanding of the concepts inherent to policy decision-making and the student’s ability to apply the learned framework through the analysis of case studies based on real policy decision-making processes.


Teaching materials


ATTENDING STUDENTS

  • Slides used during the course. 
  • Bruno Dente. 2014. Understanding Policy Decision. Cham: Springer. 
  • Giancarlo Vecchi. 2021. “Public Policy and Decision-Making Processes. Introducing the Rationale of the P-Cube Digital Educational Game.” In https://www.p-cube-project.eu/literature-reviews/ 
  • Camuffo, Gambardella & Pignataro (2024) "Theory-Driven Strategic Management Decisions".
  • Camuffo et al (2026): "Beyond Blackboxes: Designing and Testing Agentic AI Systems for Strategy"
  • Eliasson (2014) "The Stockholm Congestion Charges: An Overview".
  • Börjesson et al. (2012) "The Stockholm Congestion Charges—5 Years On".
  • Phang (2007) "The Singapore Model of Housing and the Welfare State". 
  • World Bank (2016) "The Singapore Success Story". 
  • Other material will be assigned at course inception. 

NOT ATTENDING STUDENTS

  • Bruno Dente. 2014. Understanding Policy Decision. Cham: Springer. 
  • Giancarlo Vecchi. 2021. “Public Policy and Decision-Making Processes. Introducing the Rationale of the P-Cube Digital Educational Game.” In https://www.p-cube-project.eu/literature-reviews/ 
  • Slides used during the seminar
  • Felin & Zenger (2017) "The Theory-Based View: Economic Actors as Theorists".
  • Camuffo, Gambardella & Pignataro (2024) "Theory-Driven Strategic Management Decisions".
  • Camuffo et al (2026): "Beyond Blackboxes: Designing and Testing Agentic AI Systems for Strategy"
  • Eliasson (2014) "The Stockholm Congestion Charges: An Overview".
  • Börjesson et al. (2012) "The Stockholm Congestion Charges—5 Years On".
  • Phang (2007) "The Singapore Model of Housing and the Welfare State".
  • World Bank (2016) "The Singapore Success Story". 
Last change 17/03/2026 16:20