Course 2021-2022 a.y.

The course focuses on specific topics related to the Operations Strategy, Management and Control. It is structured in 7 main modules:

1. Strategy, Operations and Global Competitiveness.
2. Analysis and Diagnosis of an Operations System.
3. Performance Measurement in Operations and Supply Chain Management.
4. Production Planning and Control.
5. Inventory Management.
6. Lean Production.
7. Introduction to Digital Manufacturing.

• Recognize the relationship betweem Corporate Strategy and Operations Strategy.
• Identify the most relevant operations performances (quality, efficiency, service, etc.).
• Illustrate the main issues related to the production planning and stock control process management.
• Describe the specificities of Lean Manufacturing and Industry 4.0.

• Analyze the impact of Operations Strategy on Company competitveness.
• Measure and interpret the relevant KPIs in different operations and logistics systems.
• Apply the appropriate tools and methodologies related to the Production Planning and Inventory Management decision making process.
• Develop a proper path to implement a Lean Manufacturing project.
• Discuss the role played by the new technologies related to Industry 4.0.
• Demonstrate organizational and teamwork abilities as well as effective presentation and communication skills.

• Face-to-face lectures
• Online lectures
• Company visits
• Exercises (exercises, database, software etc.)
• Case studies /Incidents (traditional, online)
• Group assignments
• Interactive class activities (role playing, business game, simulation, online forum, instant polls)

The learning experience of this course includes, in addition to face-to-face lectures, case discussions, group works, real examples, business simulations and games.

• Topics are analyzed moving from real-life case-histories, so as to make the students aware not only of the technicalities related to sustainability in Operations and Supply Chain Management, but also of the most valuable experiences of companies and of industries that are leading the process toward a more sustainable operating system. The nature of "Lab" implys a learning by doing approach mainly based on the use of on-line simulation tools.
• Three group works are assigned during the course: students are expected to analyze each case/assignment within their working group and then prepare a power-point presentation summarizing their main findings. These presentations are used for the student assessment (see next paragraph) as well as a basis for a discussion of the cases in class, during which students are encouraged to bring their own views and to share insights, comments and conclusions.
• The active participation in class (or in distance) is also considered for the overall student assessment. Due to this teaching methodology, heavily based on interaction and class participation, attending is recommended.

With the purpose of measuring the acquisition of the above-mentioned learning outcomes the student assessment is based on three main components:

For attending students:

The final evaluation is given weighting the grades of three group assignments (10% each), class participation (10%), and of the individual result in a final written exam (60%), mainly based on multiple-choice questions, open questions and exercises, particularly focused on the topics analyzed in the course.

The contribution of each team member to the Group Assignments will be measured using Peer Evaluation.

• Three group assignments (30%  of the final grade - 10% each) designed for the purpose of verifying the student ability to:
  • Identify and analyze the main issues related to operations and supply chain management.
  • Apply the appropriate tools and methodologies learnt in class (Operations Strategy, performance measurement, production planning and inventory control, lean manufacturing, etc.).
  • Use and evaluate the relevant data and KPIs, (iv)  work on a team and organize and present effectively the relevant outcomes.

The contribution of each team member to the Group Assignments will be measured using Peer Evaluation. Each team member belonging to each team (virtual and in-class teams) will evaluate their teammates on a 60-100 scale. The average peer grades will be used to weight the final assignments grades.

• Active class participation will be awarded (10%)

• Final written exam (60% of the final grade), based on a mix of multiple-choice and open questions related to the topics covered in class and to the reference book, which aims to assess the student’s learning level of the theoretical models and the main concepts, methods and tools shared in the course as well as the clarity of written communication.

• Written exam, (100% of the finale grade) based on a mix of multiple-choice and open questions related to the reference book, which aims to assess the student’s learning level of the theoretical models and the main concepts, methods and tools detailed in the book as well as the ability to analyze some implications related to them and to use a clear communication style.

• Grando A., Belvedere V., Secchi R., Stabilini G.(2020), Production,,Operations and Supply Chain Management, Bocconi University Press, Egea (only chapters and paragraphs reported in the syllabus)
• Case studies, simulations and readings uploaded on the e-learning platform.

A digital version of the reference book will be available at the Egea webiste (the specific link will be communicated to the enrolled students).

• Grando A., Belvedere V., Secchi R., Stabilini G.(2020), Production,,Operations and Supply Chain Management, Bocconi University Press, Egea (only chapters and paragraphs reported in the syllabus)

A digital version of the reference book will be available at the Egea webiste (the specific link will be communicated to the enrolled students).