1.
STUDENT RESOURCES
Last change 01/06/2021 08:00
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1.1.
Useful tools for students
To manage their academic careers, each student can use the following tools:
- personal credentials to access University services;
- yoU@B student Diary;
- Punto Blu;
- Email account;
- Microsoft365 applications;
- Personalized ID card with photo.
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1.2.
Bocconi personal credentials
All students are equipped with credentials allowing them to access the network and the University IT services.
The credentials are:
- UserID: as a general rule, this is the student ID number assigned to the first academic career at Bocconi;
- Passphrase: this is the password first used for the initial enrollment procedure online.
Using the credentials allows access to all services, including:
- yoU@B Student Diary (youatb.unibocconi.it);
- Bocconi email account (outlook.unibocconi.it);
- Microsoft365 applications (office.unibocconi.it);
- Wi-Fi Network (bocconi-studenti);
- e-learning (blackboard.unibocconi.it);
- PCs in the computer rooms;
- Library.
Bocconi users are strongly urged to:
- keep their credentials secret. They are strictly personal, show them to no one;
- change the Bocconi passphrase on a regular basis for security reasons;
- choose a sufficiently complex passphrase that is difficult to guess;
- not use another Bocconi user's credentials.
Changing the passphrase
The passphrase can be changed through:
- yoU@B student Diary (youatb.unibocconi.it);
- Self Service Passphrase Reset (sspr.unibocconi.it);
Students are encouraged to enter their alternate contact information (phone number, personal email address) in SSPR, which can subsequently be used to activate the recovery procedure in case of a forgotten passphrase.
Passphrase recovery
The passphrase for accessing the online services can be retrieved by using the Self Service Passphrase Reset function available in the yoU@B Diary login screen. For this purpose, students are asked to enter the original password or to answer to the secret questions chosen when accessing the Diary for the first time and/or subsequently modified. An ID code can also be sent to the student’s email address or mobile phone number (in this case, only if contact information has already been entered).
In case of compromised access credentials
Compromise of login credentials is the most common vector for cybersecurity attacks. This intrusion occurs mostly through techniques called phishing which consist in sending the user messages that appear to be authentic mails from an institutional site or from an acquaintance. Instead, they induce the user to click on links that lead to sites purpose-built for stealing passwords.
Once the credentials have been stolen, the student's email address and identity could be used to conduct illegal activities that could cause damage to the University or to third parties.
Students must be aware of these risks and other social engineering techniques aimed at identity theft and, in case of suspicion, they should contact the Bocconi Security Operation Center without delay at soc@unibocconi.it for verification. of the incident.
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1.3.
yoU@B Student Diary
The yoU@B student Diary is a reserved area online available to all Bocconi students. Through yoU@B, students can receive information from the University, use online services dedicated to teaching, administer some activities in their academic careers, check dates, times and rooms for both exams and graduation sessions, check class timetables and so on. The yoU@B student Diary is available in both English and Italian. Students can change the language of the yoU@B content at any time.
Students can consult the student Diary in two ways:
- desktop version (which is the full and complete version of the yoU@B);
- mobile app (which includes only some of the main functions).
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1.3.1.
yoU@B Student Diary: Desktop Version
The desktop version is the full and complete version of the yoU@B student Diary and it should therefore be consulted frequently.
The yoU@B includes:
- a homepage displaying the widgets with communication from the various University services;
- a list of menus including, under each item, all functions available to students for administering one’s academic career.
In addition to the widgets of the various University services, the homepage includes:
- Notices: for messages from the Academic Services and other University services;
- To do list: in addition to all main notifications referring to some student requirements, this also includes a link to the Teaching box;
- ‘Your student ID Card’ widget through which the card can be deactivated/reactivated for services on campus in case of card loss, a replacement can be requested or a temporary QR Code pass can be printed;
- Exams: includes the list of exam registrations completed by the student and a section with the exam breakdown of students in classrooms for the exam date;
- Sign-up for various activities: to sign up for extracurricular activities; this function can be viewed only if activities have been scheduled for the student;
- BBoard: to access to the University e-learning platform.
Menu items include:
- Help&Contact (>Home): a tool which must be used to contact some University services. It includes FAQs (Frequently Asked Questions) organized by topic and subject. Through the procedure, students can forward their request to the appropriate office depending on the selected topic. ; During the first months of the academic year 2021-2022 new functions of the tool, currently in evolution, will be released. Detailed communications will be sent to students in the yoU @ B Diary;
- Punto Blu: function that students can use to complete some of the most important administrative activities;
- Teaching: including the main procedures supporting teaching (e.g. B-clicker, BBoard, Teaching box, Attendance register);
- Registration exam session (>exam sessions): to register for exams;
- Class timetable: to check the class timetable, by date or by code;
- Check Faculty office hours (>Faculty Office hours);
- Certifications: to access the cert@B procedure to submit a certification request, or to access the 'self-declarations' printing function or the 'Delegating authorizations' procedure;
- Events: the home page of this menu item includes widgets dedicated to all scheduled Bocconi events organized by the University and by students, sporting and cultural associations;
- Utilities: one of the functions available here is the 'Update your profile' section, which allows students to update their personal profile and change their passphrase.
In addition, during the year and/or for special categories of students, specific functions and procedures may be available, such as:
- registration for modules for courses in which they are required;
- recognition procedure for exams taken abroad;
- ECDL exam enrollment and/or registration of ECDL;
- signing up for supplementary activities.
How to access yoU@B
The yoU@B student Diary can be accessed from the homepage of the Bocconi website at http://www.unibocconi.eu/ or https://youatb.unibocconi.it. Users must log in and enter their access credentials.
It is important to note that yoU@B, along with the Bocconi email account and the Help&Contact procedure, is the University's main tool used for communication with students. Therefore, students are kindly asked to frequently check the messages received.
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1.3.2.
yoU@B - Mobile App
The yoU@B student Diary is also available in a mobile version, offering students quick and easy access to the most important content that is also available in the desktop version.
Because some content and functions may not be available in the mobile version, the desktop version of the yoU@B student Diary should be accessed frequently.
Students can download the yoU@B application, available free of charge for iOS and Android devices.
After downloading the app on their device, students can log in and access some of the most important functions also available in the desktop version of the yoU@B student Diary, including:
- CALENDARS: to view class and exam timetables;
- MESSAGES: to read messages sent by the different University services;
- REGISTRATION EXAM: to register for exams;
- EXAMS: to view the room allocated for the exams and to view exam grades;
- HELP&CONTACT: to check the FAQs on different topics and request information from the various University services;
- YOUR BOCCONI ID CARD widget through which the card can be deactivated/reactivated, a replacement can be requested or a temporary QR Code pass can be generated;
- ATTENDANCE: to record one’s attendance at lectures;
- STUDYSEATS: to book the study seats dislocated in the Campus buildings;
- BBOARD: to access the e-learning platform relating to courses.
Other features include:
- WEBMAIL
- FOOD SERVICES: to consult daily menus for the 3 food service areas on campus;
- USEFUL NUMBERS: provides easy access to useful phone numbers.
By enabling push notifications on the yoU@B app, you can stay informed regarding deadlines for exam registration, get real time information when communications are available from various University services, etc.
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1.4.
Punto Blu
The Punto Blu function, which can be accessed from the yoU@B Diary, allows students to carry out some administrative activities regarding their student academic career. There are Punto Blu terminals on campus which allow access to the Bocconi website and the yoU@B Diary. Some Punto Blu functions are only available from the Punto Blu points located at the university e.g. printing the unofficial academic transcript which is the document that contains student's personal details and all the course listed in the program structure. The transcript is subsequently updated with the dates and marks of exams passed and includes the single grades of courses subdivided in modules (if included in the program structure) valid exclusively at the University for rankings such as ISU scholarships, Exchange programs etc. Students can access Punto Blu only after they have completed the complete initial enrollment procedure. Punto Blu functions are available both in English and in Italian and can be viewed by students in accordance with the language version set in the yoU@B student Diary.
To access Punto Blu functions, students must:
- access the yoU@B student Diary;
- click on 'Punto Blu' from the Diary homepage.
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1.5.
Email
All currently enrolled students are given a Bocconi email account. Students can use this account free of charge.
First-year students are automatically assigned an email address upon enrollment.
The email can be accessed either at outlook.unibocconi.it or from the yoU@B student Diary by entering the access credentials.
The student Bocconi email address is composed of: the student ID number + @studbocconi.it.
Students are also automatically assigned an alias address on the basis of possible combinations of first name and surname, to help them use their Bocconi email accounts.
For more information
Technology support for students
email: helpmail@studbocconi.it
The Bocconi email account, along with the yoU@B student Diary and the Help&Contact procedure, is the preferred channel to communicate to students; for this reason, students are recommended to check their email account to read messages sent by the University.
Once students have received a Bocconi email account, they must use it along with Help&Contact for any communications to the University.
The University does not answer communications sent from private email addresses.
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1.6.
Bocconi ID Card
The personalized Bocconi photo ID card is an essential non-transferable personal document used:
- as proof of identity in the University;
- to sit exams;
- to access some University Buildings with controlled entry;
- to use IT rooms;
- to use the cafeteria;
- to use the Library and to borrow books;
- to use the MyPrint Service.
In addition, the student ID card is also enabled to be used for banking operations.
Once the card has been activated for banking operations, contracts and payment services will occur exclusively between the user and Banca Popolare di Sondrio, without mediation by the University.
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1.6.1.
Your ID Card Widget
On their yoU@B Diary, students can find the ‘Your ID Card’ widget allowing them to manage the deactivation/reactivation of the card and request a replacement in case their card is lost/stolen. Specifically, they can:
- print a QR code daily pass* only valid to access University buildings;
- temporarily deactivate the Bocconi ID card - for security reasons and only with reference to services on campus;
- reactivate the Bocconi ID Card - only with reference to services on campus;
- request a replacement card.
*The QR Code pass will allow access to campus buildings with controlled entry, but it will not grant rights to other Bocconi services (e.g. sitting exams, book loans at the Library, etc.). In addition, issuance of a QR Code will automatically deactivate the forgotten/lost card. To use the forgotten student ID card again, students must enter the yoU@B Diary and click ‘ Reactivate your ID card’ button. If the card has been activated as a credit card, it can be blocked by following the procedure described in Theft and Loss of ID card. Because the student ID card is an identification document essential for campus activities, in case of a lost/stolen card, students must request a duplicate in accordance with what is described in Theft and Loss of ID card.
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1.6.2.
Theft and loss of ID card
If the personalized photo ID card has been lost, stolen, damaged or if the magnetic strip no longer works, you should immediately:
- deactivate it using the “Your ID Card” widget. This will ensure that your card is not used improperly by third parties (e.g. to illegitimately take out book loans from the Library);
- In addition, if the card has been activated for banking operations, you should immediately contact Banca Popolare di Sondrio to block the card at the phone number: 800.822.056 (+39 02 60843768 for international calls).
To issue a new Bocconi ID card:
- if the card is lost or stolen, a replacement fee is charged;
- if the magnetic strip no longer works or the card is damaged, a replacement is free of charge only upon submission of the damaged card when collecting the new one.
For details about the procedure for re-issuing the Bocconi ID card (students), see Requesting ID Card Replacement.
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1.6.3.
Requesting ID card replacement
Only if the ID Card is lost or stolen can a request for a replacement be made from yoU@B through the “Your ID Card” widget.
In this case, a €26 fee will be charged for the issue of a new Bocconi ID card.
If a previously lost card is found after the replacement request has been made, it cannot be reactivated.
If the card is damaged or the magnetic strip is no longer working, the student should take the damaged card to the Academic Services Desk so that it can be checked. In this case, there is no charge for a replacement. If the student does not submit the damaged card, however, the replacement fee will be charged.
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1.7.
Personal computers
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1.7.1.
Student's personal laptop computer
Each student must have a personal laptop computer, with the following minimum characteristics:
- Wi-Fi with at least IEEE 802.11ac standard
- integrated video camera and microphone
- Windows 10 or later operating system or macOS (10.12 and later)
This computer should be taken to the classroom whenever required by faculty members. Due to the progressive innovations to teaching methods adopted, in fact, the use of computers could constitute an essential condition both to participate in the lectures of some courses and to take exams. For recommended hardware requirements: Current Students > Services > ICT > Wi-Fi Activation > Hardware Requirements.
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1.7.2.
Wi-Fi internet points at the university
Students can access the University Wi-Fi network "bocconi-studenti" by using their Bocconi access credentials. By accessing the Wi-Fi network, students implicitly accept the " Terms and Conditions of Use" available at Current Students > Services > ICT > Wi-Fi Activation >Terms and Conditions of Use.
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1.7.3.
IT labs for students
One IT lab with a total of 33 personal computers connected to the University network is available to students.
These computers can be used by students who are ready to write their final papers or degree theses, as well as for anyone who would like to use data analysis programs, carry out research, use email and, in general, for other learning activities (computerized exercises).
The Sarfatti Bar lab offers a tutor service, which assigns PCs to students and offers first level assistance. Rules including regulations for use of PCs and student behavior are posted near the tutor's workstation.
Windows 10 and the Office 2019 package are installed on each workstation. Access to internet services is provided and the use of mathematical, statistical and scientific programs (Mathcad, Matlab, SAS, SPSS, Stata, etc.) is available.
The location of the rooms can be found on the website: www.unibocconi.it/sedi in Aule (Italian version).
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1.8.
MyPrint mobile print service
Bocconi University offers students a mobile print service, Ricoh myPrint. This is a self-service system on campus allowing printing, photocopying and scanning via any device, including through a mobile application.
For detailed information on how to activate an account and how to use the service, the guide available in the yoU@B Diary Documents section should be consulted.
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