30211 - LEAN MANAGEMENT
CLEAM - CLEF - CLEACC - BESS-CLES - WBB - BIEF - BIEM
Course taught in English
Go to class group/s: 31
Students learn:
- The genealogy and evolution of Lean Thinking and its relationship with organizational theory and other management practices;
- The principles and tools of lean management and its implementation in different management functions, business environments and industries;
- How to eliminate waste from organizational processes through lean tools like: workplace organization (5S), standardized work, value stream mapping and improvement, quick changeovers (SMED), auto-nomation (Jidoka), and technology autonomous management (TPM), workload leveling (heijunka), just in time (one-piece-flow, pull, kanban supermarket systems), and problem solving through A3 and PDCA cycles.
- How to drive organizational performance through continuous improvement initiatives;
- How to use the above lean tools as learning devices that allow to develop people’s skills and organizational capabilities;
- The management attitudes and behaviors that constitute servant leadership and support the implementation of lean thinking.
- Origins and evolution of the Lean Movement.
- Waste (Muda), continuous improvement (Kaizen) and organizational learning.
- Lean principles and tools.
- Creating continuous flow (takt, one-piece-flow).
- The pull system (kanban, Deming principle).
- Leveling out workloads (Heijunka).
- Stop to fix problems and quality. Do things right the first time (Jidoka).
- Standardized work as the foundation of continuous improvement.
- Using visual management to surface problems.
- Workplace organization (5S).
- Value Stream Mapping and improvement.
- Problem solving through PDCA: A3.
- Lean culture, people development and leadership.
- Lean in administration and office.
- Towards a Lean Society: lean healthcare, education and consumption.
- Lean and green: sustainable lean.
Written partial and final exam.
For Non attending students:
Written exam in the scheduled exam sessions.
- A. CAMUFFO, Lean Transformationsin Small and Medium Enterprises, Productivity Press, New York, USA, 2016.
- M. ROTHER, J. SHOOK, Learning to see. Value Stream Mapping to Create Value and Eliminate Muda, The Lean Enterprise Institute, Cambridge, MA, USA, 1999.
- J. SHOOK, Managing to Learn: Using the A3 Management Process to Solve Problems, Gain Agreement, Mentor, and Lead, The Lean Enterprise Institute, Cambridge, MA, USA, 2008.
Since the course uses a variety of learning methodologies including case studies, in-class exercises, simulations (lean game) and examples from real world lean transformation processes, attendance is recommended.