20346 - OPERATIONS MANAGEMENT LAB
CLMG - M - IM - MM - AFC - CLAPI - CLEFIN-FINANCE - CLELI - ACME - DES-ESS - EMIT
Course taught in English
Go to class group/s: 31
Due to the higher and higher level of competitiveness that many industries have been experiencing in the recent years, manufacturing and service companies need to understand how to design their operations so as to improve simultaneously efficiency and effectiveness through the implementation of best practices.
This course illustrates how to design, manage and improve operations. It is characterized by the adoption of an experiential learning approach, through a Lab in which case studies, business games and simulations are intensively used. This teaching methodology lets the participant directly implement practices and tools learned in class, developing problem setting and problem solving skills, as well as group working ones. Thanks to the use of simulation tools, participants live a realistic experience of the problems affecting production systems. They can also appreciate the benefits that can be gained through the introduction of up-to-date managerial practices, which they have to implement during simulations and business games. During the course, students also visit an industrial plant, where they carry out a check-up aimed at proposing improvement actions based on the tools learned in class.
This teaching methodology, heavily based on interaction and class participation, aims at providing students with a deep insight of the main problems and solutions peculiar to operations management through a learning experience that reproduces real life situations.
- Strategy, Operations and Global Competitiveness.
- Process Planning and Design.
- Capacity and Location Planning.
- Production Planning.
- Inventory Management.
- Lean Production.
- Supply Chain Management.
For non attending students:
For attending students:
The final evaluation is given weighting the grades of the team works and of the individual result in a final written exam.
- J.R. MEREDITH, S.M. SHAFER, Operations Management, John Wiley & Sons, 2011.
Readings, hand-outs and case-studies discussed in class and uploaded on the e-learning