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Course 2022-2023 a.y.

30376 - COMMUNICATION AND CULTURAL CONSUMPTION DECISIONS

CLEACC
Department of Marketing

Course taught in English

Go to class group/s: 31

CLEACC (6 credits - II sem. - OBS  |  SECS-P/08)
Course Director:
ARIANNA BRIOSCHI

Classes: 31 (II sem.)
Instructors:
Class 31: ARIANNA BRIOSCHI


Class-group lessons delivered  on campus

Mission & Content Summary
MISSION

Our course will be covering a very important area of a company's management which is communication, this topic will be then specifically applied to the cultural consumption industries. In the main part of the course students will have the chance to learn how to develop and a communication campaign. We will cover the fundamentals of communication activities and then we will focus attention on specialized communication skills for cultural, experiential and luxury consumption. The course will also offer the opportunity to focus on the study topic of cultural consumption decisions with a seminar shaped final part in which to learn to apply the study of consumer behavior to cultural and creative industry contexts.

CONTENT SUMMARY
  • Integrated marketing communications
  • Advertising for culture and arts
  • Public Relations, events and Sponsorships
  • Focus on Luxury communication and the relationship between luxury and art
  • Learning by doing: Writing a press release
  • Learning by doing: Naming as a communication tool
  • Special focus on Cultural consumption decisions

Intended Learning Outcomes (ILO)
KNOWLEDGE AND UNDERSTANDING
At the end of the course student will be able to...
  • Understand the basics of a communication strategy and more specifically learn about the specificities of those communication tools which are most relevant for cultural and creative industries
  • Describe the consumer decision-making process (in particular, how consumers recognize a need, search for information, evaluate different options, and make purchase decisions).
APPLYING KNOWLEDGE AND UNDERSTANDING
At the end of the course student will be able to...
  • Identify the best communication tools to influence and persuade consumers in the experiential, luxury and cultural sectors.
  • Analyze the behavior of consumers. Develop and simulate plans for influencing consumers' behavior in the marketplace.

Teaching methods
  • Face-to-face lectures
  • Guest speaker's talks (in class or in distance)
  • Case studies /Incidents (traditional, online)
  • Group assignments
  • Interactive class activities (role playing, business game, simulation, online forum, instant polls)
DETAILS

In each assignment, students work in teams. Groups will apply one of the topics discussed in class to a cultural/creative brand, product, or service. In some cases brands and product/services will be assigned, in other cases students will have the option to freely choose the preferred area on which to apply their analysis. Groups might also be asked to present their results/ideas with a short pitch.


Assessment methods
  Continuous assessment Partial exams General exam
  • Written individual exam (traditional/online)
  •     x
  • Group assignment (report, exercise, presentation, project work etc.)
  •     x
    ATTENDING STUDENTS

    Attending students are evaluated based on group assignments and based on a final written exam at the end of the course.

    • The exam determines 60% of the final grade while the assignments account for the remaining 40%. 
    • The written exam is an individual written test (with open end and multiple choice questions) that covers materials from the course’s slides and additional readings.
    NOT ATTENDING STUDENTS

    Non-attending students are evaluated based on a final written exam at the end of the course. The exam determines 100% of the final grade. The exam is an individual written test that will cover materials from articles and papers that will be available in a Course Reserve. The exam will consist of five long open questions. The questions ask students to either explain some of the theories and empirical findings or to apply theories and concepts.


    Teaching materials
    ATTENDING STUDENTS

    Study material for exam will consist in lecture slides, lesson notes and readings that will be uploaded on the course platform.

    NOT ATTENDING STUDENTS

    Course material consists in a set of readings that will be made available as a Course Reserve from Bocconi Library.

    Last change 16/12/2022 09:37