20495 - HEALTHCARE MANAGEMENT AND POLICY
Course taught in English
Go to class group/s: 31
Health is a critical factor for economic development and it is an essential component of human wellbeing. For instance, in Italy healthcare (and social care) costs count for more than 60% of Regional budgets, the national health system is the second largest employer of civil servants (more than 700.000), and health direct or related activities such as pharmaceutical industries, support services, hospital building firms, technology providers, etc. are the major flying-wheel of local economies. The essential role of health for our wellbeing and the importance of adequate government interventions have been clearly demonstrated during the Covid-19 pandemic. Now more than ever we have realized that investing in health and healthcare is essential for our life. The pandemic have also dramatically impacted our economies; in almost all countries GDP is falling and unemployment is on rise Healthcare organizations are the most complex, given their professional nature (more than 70% of employees have or will have a bachelor degree), the use of intensive and high-profile technology, the social impact of their services and the strong ties with the political system. Having in mind that need for young skilled managers, the course provides an overview of the main issues that make the health and social care industries special.
The course provides an international overview of policy and management issues. It includes traditional lectures, videos, guest speaker presentations and case discussions.
It is made of two main blocks:
Part A: Governance of healthcare systems
Health and its determinants
Funding and institutional arrangements of healthcare and social care systems
Archetypes of systems: US, UK, Germany and China
Lessons from the Italian NHS: basic principles, institutional arrangements and reforms; the emergence of regional models
Part B: Management of health care organizations.
The importance of management for healthcare
Healthcare organizations: structures, functioning mechanisms and professional dynamics
The innovation challenge in healthcare
Management systems and toolbox for health care organisations
Emerging managerial roles: controller, operations manager, human resources manager, risk manager, marketing and fund-raising manager, buyer, business planner, etc
After the completion of the course students are expected to understand how healthcare systems work and how healthcare organizations operate.
- Face-to-face lectures
- Guest speaker's talks (in class or in distance)
- Case studies /Incidents (traditional, online)
- Group assignments
Students form groups of 3-4 students and make a presentation on a topic agreed with the instructors. Student can attend the course at a distance.
Students off campus can work at a distance and substitute the group presentation with a video
|Continuous assessment||Partial exams||General exam|
The grade is articulated as follows:
- 30% for the group assignment
- Quality and clarity of the presentation (or of the video presentation)
- Quality of the discussion
- 70% final written exam:
- 2 questions for attending students
- 100% final written exam (4 questions on the reading material and the content of class lectures)
Reading material is listed in the syllabus