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Course 2021-2022 a.y.

20325 - MANAGEMENT CONSULTING

Department of Management and Technology

Course taught in English

Go to class group/s: 31

IM (6 credits - I sem. - OP  |  2 credits SECS-P/07  |  4 credits SECS-P/10)
Course Director:
FERDINANDO PENNAROLA

Classes: 31 (I sem.)
Instructors:
Class 31: FERDINANDO PENNAROLA


Intended Learning Outcomes (ILO)
KNOWLEDGE AND UNDERSTANDING
At the end of the course student will be able to...
  • Demonstrate understanding of the key principles of intervention practice.
  • Demonstrate the ability to carry out a project intervention / consultancy assignment within an organisation.
  • Demonstrate the ability to scope and define a client problem or opportunity.
  • Be able to prepare a proposal to undertake a consulting project.
  • Demonstrate successful operation of a piece of consulting work with a specific client
APPLYING KNOWLEDGE AND UNDERSTANDING
At the end of the course student will be able to...
  • Negotiate and communicate effectively in the course of the engagement.
  • Develop skills associated with data collection, analysis and presentation.
  • Demonstrate personal skills associated with the management and operation of a piece of advisory work.
  • Show an ability to be able to reflect upon progress throughout the project and to evaluate its outcomes.
  • Demonstrate general project management skills.
  • Appreciate the contribution of a specific intervention to the development of an organisation.
  • Appreciate client contextual factors (politics, structure, decision-making factors) as they impact project work.
  • Be able to integrate specific, technical skills from other modules within the generic consulting paradigm.
  • Appreciate key success factors in each of the main consulting stages.

Teaching methods
  • Face-to-face lectures
  • Guest speaker's talks (in class or in distance)
  • Exercises (exercises, database, software etc.)
  • Case studies /Incidents (traditional, online)
  • Group assignments
  • Interactive class activities (role playing, business game, simulation, online forum, instant polls)
DETAILS

The detailed course schedule will illustrate each session and the relative teaching method of the session


Assessment methods
  Continuous assessment Partial exams General exam
  • Written individual exam (traditional/online)
  • x   x
  • Individual assignment (report, exercise, presentation, project work etc.)
  • x   x
  • Group assignment (report, exercise, presentation, project work etc.)
  • x   x
  • Active class participation (virtual, attendance)
  • x   x
    ATTENDING STUDENTS

    Summary of evaluation criteria for attending students: students receive an individual evaluation at the end of the course composed as follows:

    • Consulting Project (teamwork activity) = 30%
    • Consulting Simulation (teamwork activity) = 15%
    • Final exam (individual) = 55%
    • Class participation (individual) +1/30 to max 5 students.
    • Eventual Peer Evaluation system.
    NOT ATTENDING STUDENTS

    Final exam (100% of grade) based on textbook for non attending students.


    Teaching materials
    ATTENDING STUDENTS

    Readings and cases provided online by faculty.

    NOT ATTENDING STUDENTS
    • D. MAISTER, Managing the Professional Service Firm, The Free Press, 2003. 
    • D. MAISTER, True Professionalism, Simon & Schuster, 2000.
    Last change 15/06/2022 17:07