20325 - MANAGEMENT CONSULTING
Course taught in English
Go to class group/s: 31
- Demonstrate understanding of the key principles of intervention practice.
- Demonstrate the ability to carry out a project intervention / consultancy assignment within an organisation.
- Demonstrate the ability to scope and define a client problem or opportunity.
- Be able to prepare a proposal to undertake a consulting project.
- Demonstrate successful operation of a piece of consulting work with a specific client
- Negotiate and communicate effectively in the course of the engagement.
- Develop skills associated with data collection, analysis and presentation.
- Demonstrate personal skills associated with the management and operation of a piece of advisory work.
- Show an ability to be able to reflect upon progress throughout the project and to evaluate its outcomes.
- Demonstrate general project management skills.
- Appreciate the contribution of a specific intervention to the development of an organisation.
- Appreciate client contextual factors (politics, structure, decision-making factors) as they impact project work.
- Be able to integrate specific, technical skills from other modules within the generic consulting paradigm.
- Appreciate key success factors in each of the main consulting stages.
- Face-to-face lectures
- Guest speaker's talks (in class or in distance)
- Exercises (exercises, database, software etc.)
- Case studies /Incidents (traditional, online)
- Group assignments
- Interactive class activities (role playing, business game, simulation, online forum, instant polls)
The detailed course schedule will illustrate each session and the relative teaching method of the session
|Continuous assessment||Partial exams||General exam|
Summary of evaluation criteria for attending students: students receive an individual evaluation at the end of the course composed as follows:
- Consulting Project (teamwork activity) = 30%
- Consulting Simulation (teamwork activity) = 15%
- Final exam (individual) = 55%
- Class participation (individual) +1/30 to max 5 students.
- Eventual Peer Evaluation system.
Final exam (100% of grade) based on textbook for non attending students.
Readings and cases provided online by faculty.
- D. MAISTER, Managing the Professional Service Firm, The Free Press, 2003.
- D. MAISTER, True Professionalism, Simon & Schuster, 2000.