20159 - SEMINARI PER LO SVILUPPO DI ABILITA' COMPORTAMENTALI / BEHAVIOURAL SKILLS SEMINARS

The evolution of the global context requires the development of managerial skills that are aimed at integrating knowledge between team members. In particular, recent research outline the importance of dealing with different perspectives, manage conflict, and influence others. These seminars have the aim to favor the development of such skills in order to allow individuals to integrate knowledge and develop innovative solutions.

The seminars focuses on the following topics:

• Team dynamics and team building.
• Conflict in teams.
• Diversity in teams and within organizations.
• Team leadership and problem solving techniques.

• Understand the main drivers of effective teamwork.
• Understand the sources of conflict and its consequences.
• Understand the value of diversity within the team and the organization.

• To deal with different conflicting situations on the basis of the team goal.
• To leverage on diversity as a source of value for the team.
• To organize team activities in order to prevent pitfalls and maximize members contribution.

• Face-to-face lectures
• Interactive class activities (role playing, business game, simulation, online forum, instant polls)

• Team-based simulations: students are involved in several simulations and role playing related to conflict, diversity and teamwork.

The seminar consists of 4 half-day sessions. Justified absences during 1 session is allowed and must be communicated in advance. If students miss more than 1 half-day session, they not get credit for the course. Because of the active interaction and the continuous feedback (from peers and instructors), attending students are evaluated on the basis of their active and continuous contribution throughout the duration of the seminars.

• Final evaluation: pass/fail.

Materials distributed in class (simulations) and instructor’s slides.

L'evoluzione del contesto globale richiede sempre più un orientamento allo sviluppo di competenze in grado di integrare la conoscenza tra attori organizzativi per la creazione di soluzioni innovative. La capacità di leggere il contesto e di integrare fonti differenti di conoscenza richiede inoltre una spiccata capacità di comunicare in modo efficace. Questi seminari hanno l’obiettivo di favorire lo sviluppo di competenze legate all’efficace condivisione e comunicazione di conoscenza tra i membri di un team e tra individui e altri attori organizzativi.

I seminari si focalizzano sui seguenti argomenti:

• Le competenze del futuro.
• Integrare la conoscenza collaborando.
• Parlare in pubblico e presentation skills.

• Comprendere le differenze individuali nell'approcciare attività team-based.
• Comprendere il proprio stile di lavoro all'interno di un team (punti di forza/debolezza del proprio profilo).
• Identificare gli elementi che contraddistinguono una comunicazione efficace da una non efficace.

• Adattare il proprio stile di lavoro in gruppo al contesto di riferimento.
• Sintetizzare contenuti fondamentali per costruire una presentazione efficace.
• Comunicare in modo efficace in relazione all’audience di riferimento.

• Lezioni frontali
• Lavori/Assignment di gruppo

• Self-assessment: gli studenti sono coinvolti nella compilazione di un questionario di self-assessment volto a comprendere il proprio stile di conduzione e di lavoro in gruppo.
• Simulazioni di gruppo: gli studenti sono coinvolti nella creazione di una presentazione da erogare in pubblico e nella valutazione delle presentazioni altrui attraverso una griglia di osservazione.

Data l'interattività del seminario e il continuo feedback che gli studenti ricevono dai propri pari e dal docente, gli studenti frequentanti vengono valutati sulla base dell'attiva partecipazione in aula a tutti i momenti seminariali.

• La valutazione finale prevede un esito "pass or fail".

Gli studenti non frequentanti sono valutati con un esame scritto che si svolge negli appelli definiti e che verte sul libro di testo adottato.

• La valutazione finale prevede un esito "pass or fail".

Materiali didattici distribuiti in aula (simulazioni) e slide a cura del docente.

Libro di testo che viene comunicato ad inizio corso.

The evolution of the global context requires the development of managerial skills that are aimed at integrating knowledge between team members and organizational actors in order to develop innovative solutions. The ability to read the context and to integrate different sources of information requires also individuals to communicate effectively complex ideas. These seminars have the aim to favor the development of team members knowledge integration skills and effective communication.

The seminars focuses on the following topics:

• The skills of the future.
• Integrate knowledge through collaboration.
• Public speaking and effective presentation skills.

• Understand individual differences in team-based settings.
• Understand personal teamwork style (strengths and weaknesses).
• Identify the elements of effective presentations.

• Adapt the personal teamwork style to different contexts.
• Synthesize and select contents for developing a compelling presentation.
• Communicate effectively on the basis of the audience’s characteristics.

• Face-to-face lectures
• Interactive class activities (role playing, business game, simulation, online forum, instant polls)

• Self-assessment: students are involved in self-assessments questionnaires aimed at understanding their teamwork style.
• Team-based simulations: students are involved in the design and delivery of a presentation, as well as in the evaluation of other groups’ presentations by relying on an observation grid.

Because of the active interaction and the continuous feedback (from peers and instructors), attending students are evaluated on the basis of their active and continuous contribution throughout the entire duration of the seminars.

• Final evaluation: pass/fail.

Non attending students are evaluated through a written exam entirely based on the textbook.

• Final evaluation: pass/fail.

Materials distributed in class (simulations) and instructor’s slides.

Textbook (it is communicated at the beginning of the course).

The evolution of the global context requires the development of managerial skills that are aimed at integrating knowledge between team members and organizational actors in order to develop innovative solutions. The ability to read the context and to integrate different sources of information requires also individuals to communicate effectively complex ideas. These seminars have the aim to favor the development of team members knowledge integration skills and effective communication.

The seminars focuses on the following topics:

• The skills of the future.
• Integrate knowledge through collaboration.
• Public speaking and effective presentation skills.

• Understand individual differences in team-based settings.
• Understand personal teamwork style (strengths and weaknesses).
• Identify the elements of effective presentations.

• Adapt the personal teamwork style to different contexts.
• Synthesize and select contents for developing a compelling presentation.
• Communicate effectively on the basis of the audience’s characteristics.

• Face-to-face lectures
• Interactive class activities (role playing, business game, simulation, online forum, instant polls)

• Self-assessment: students are involved in self-assessments questionnaires aimed at understanding their teamwork style.
• Team-based simulations: students are involved in the design and delivery of a presentation, as well as in the evaluation of other groups’ presentations by relying on an observation grid.

Because of the active interaction and the continuous feedback (from peers and instructors), attending students are evaluated on the basis of their active and continuous contribution throughout the entire duration of the seminars.

• Final evaluation: pass/fail.

Non attending students are evaluated through a written exam entirely based on the textbook.

• Final evaluation: pass/fail.

Materials distributed in class (simulations) and instructor’s slides.

Textbook (it is communicated at the beginning of the course).