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Course 2019-2020 a.y.

30421 - INFORMATION SYSTEMS MANAGEMENT

BEMACS
Department of Management and Technology

Course taught in English

Go to class group/s: 25

BEMACS (6 credits - II sem. - OB  |  3 credits INF/01  |  3 credits SECS-P/10)
Course Director:
PAOLA BIELLI

Classes: 25 (II sem.)
Instructors:
Class 25: PAOLA BIELLI


Mission & Content Summary
MISSION

Information and Communication Technologies (ICT) represent the backbone of several industries and companies, ranging from financial services to manufacturing. ICT have both changed the key operations and processes of organisations and suggested new ways to design their strategies. Today’s innovation is strongly rooted in the ICT infrastructures and solutions. This course aims at giving the students frameworks to describe Information Systems in organizations, as well as at providing them with tools to assess I.S. completeness and balance. Understanding technology and its components is important, but even more imagining its implications for businesses and for non-profit organisations. After attending this course the students are able to assess the impact of new technologies for digital transformation, with a financial, organizational and social perspective. This means to be aware of the organizational factors hindering or easing ICT adoption.

CONTENT SUMMARY

The course focuses on ICT supporting businesses and not for profit organisations, and explores both ICT usage and architectures.It is structured in three main modules:

  1. Frameworks to describe and assess Information Systems and their components.
  2. The process of introducing ICT in organisations.
  3. Managing Information Systems and their evolution.

Intended Learning Outcomes (ILO)
KNOWLEDGE AND UNDERSTANDING
At the end of the course student will be able to...
  • Recognize and select the most suitable frameworks to describe Information Systems in organisations.
  • Map the implementation steps of a new ICT solution in an organization.
  • Be aware of the managerial skills and tools to introduce and manage ICT in organisations.
  • Identify possible trends in the ICT industry which might affect specific industries or supply chains.
APPLYING KNOWLEDGE AND UNDERSTANDING
At the end of the course student will be able to...
  • Describe Information Systems in one organization as well as its components and specificities.
  • Propose an adoption agenda of new technologies taking into account their technical, organizational, competitive, financial and risk implications.
  • Develop a business case for an ICT project.
  • Suggest countermeasures to face potential resistance to adopt ICT or to change company’s and individual routines.
  • Monitor critical technology trends for an industry or a company and suggest exploration efforts to prepare its possible adoption.

Teaching methods
  • Face-to-face lectures
  • Guest speaker's talks (in class or in distance)
  • Company visits
  • Exercises (exercises, database, software etc.)
  • Case studies /Incidents (traditional, online)
  • Group assignments
DETAILS
  • The course aims at providing an experiential environment for the students not only to recognize and understand, but also to test technologies currently implemented in organisations.
  • Collaboration with IT vendors and users which can offer real life case studies and incidents is integral part of the teaching approach.
  • Face-to-face lecturing and individual preparation combined with group projects and company visits complete the learning path of the attending students.

Assessment methods
  Continuous assessment Partial exams General exam
  • Written individual exam (traditional/online)
  •     x
  • Group assignment (report, exercise, presentation, project work etc.)
  •     x
  • Active class participation (virtual, attendance)
  • x    
    ATTENDING STUDENTS

    With the purpose of measuring the acquisition of the above-mentioned learning outcomes the student assessment is based on two main components:

    1. Group assignment (30%  of the final grade) designed for the purpose of verifying the student ability to:
      • Identify and analyze the challenges imposed by ICT on industries or organisations.
      • Apply the appropriate frameworks learnt in class.
      • Develop a business case for a specific innovation project.
      • Work on a team and organize and present effectively the relevant outcomes.
    2. Final written exam (70% of the final grade), based on a mix of multiple-choice and open questions related to the reference book, which aims to assess the student’s learning level of the theoretical models and the main concepts, methods and tools shared in the course as well as the clarity of written communication.

    The attendance is measured by the specific app available to all students. To take the exam as an attending student, an attendance rate equal to or higher than 75% must be reported.

    NOT ATTENDING STUDENTS

    Written exam, (100% of the finale grade) based on a mix of multiple-choice and open questions related to the reference books, which aims to assess the student’s learning level of the theoretical models and the main concepts, methods and tools detailed in the book as well as the ability to analyze some implications related to them and to use a clear communication style.


    Teaching materials
    ATTENDING STUDENTS
    • K.C. LAUDON, J. LAUDON, Essentials of MIS, Global Edition, New York University.
    • Case-studies discussed in class and uploaded on the e-learning platform.
    NOT ATTENDING STUDENTS
    • K.C. LAUDON, J. LAUDON, Essentials of MIS, Global Edition, New York University.
    • Case-studies uploaded on the e-learning platform.
    Last change 31/05/2019 08:59